Partner Onboarding

This easy-to-follow guide will be your reference guide during your onboarding process and beyond.


Thank you so much for joining us as a reseller partner! We’re very excited to help you along this journey so we have created this onboarding process to facilitate that.

Throughout this process, you will always have access to all the information and training needed to become successful. Not to mention, we have our world-class support team along for the ride to make sure any questions or concerns get addressed ASAP so all you have to really focus on is getting our kits into the hands of your customers.


Step 1: Partner Program Introduction

First and foremost, it’s important we get to know each other. Your Partner Success Manager will work with you to book a meeting time that works for you and your sales, marketing, and training team to meet with us. For this meeting, you should have your kits in-hand.  

Benefits of the Partner Program:
  • Who Forward Education is and what we stand for
  • Key processes and standards
  • Support and resources available for Partners
  • An introduction to the Climate Action Kit, its ecosystem of products, and learning platform


Step 2: Product Training

This is where you will learn about your Climate Action Kit and everything that goes along with it. 

What you'll learn:
  • What's Included
  • Unboxing & Setup
  • Robotic Components
  • Learning Platform
  • micro:bit & MakeCode
  • Support & Resources


Step 3: Sales & Marketing Resources

Below you’ll find a link to our Resource Library for you and your teams. This library includes items such as images, 1-pagers, price lists, product descriptions, and everything else you’ll need to start (and continue!) selling the Climate Action Kit.

Resources & assets include:
  • Product one-pagers and informational PDFs
  • Curriculum continuum maps
  • Assets such as product images, videos, graphics, blogs, etc.

Looking for more support?

On-Demand Training

Watch a pre-recorded onboarding for a walk-through of the Climate Action Kit.

Watch Onboarding

Frequently Asked Questions

Check out our Knowledge Base for answers to commonly asked questions.

Visit Knowledge Base

Partner Success

Our team is always here to help! Contact your Partner Success Manager for support.

Contact Partner Success