Shipping

Order Processing Times

Orders are typically processed within 1-2 business days (excluding weekends and holidays) after your order has been placed. You will receive a confirmation email once your order has shipped.

Pre-Ordered Items

Please note that if an item is designated as a 'Pre-Order' at the time of purchase, the order will not be fulfilled until the product is available. Please refer to the original pre-order timeline indicated on the product listing for approximate order processing time.

Please also be aware that if an order contains both pre-ordered and in-stock items, the entire order will not be fulfilled until all the products are available. If this is an issue, please contact our team.

Shipping Options & Rates

For United States orders, shipping will be automatically calculated at checkout based on your destination.

Estimated Delivery Times

Standard Shipping: 3-7 business days

Please note that delivery timelines may be impacted by carrier delays, holidays, or other unforeseen circumstances.

Canadian Orders

For customers in Canada, please purchase through our Canadian partner InkSmith.

International Orders

We have partnered with select resellers and partners to serve customers in South America, Australia, and Asia. To view a list of these authorized partners, please visit this page.

For orders in Europe and beyond, please contact our sales team at: sales@forwardedu.com.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information. Track your package using the provided link or by visiting the carrier’s website.

Undeliverable Packages

If a package is returned to us due to an incorrect address or other delivery issues, you will be notified and may need to confirm your shipping details for a re-delivery. Additional shipping fees may apply for reshipments.